PRIVACY POLICY

PRIVACY POLICY

In order to protect individual rights, especially in relation to automated processing, and wishing to be transparent with the User, Autocares Ruiz Muñoz, S.L. has established a policy that sets out all such processing, the purposes pursued, its legal basis and the tools available to the User to exercise their rights.

Browsing this website implies full acceptance of the following provisions and terms of use. The use of cookies will be accepted. If you do not agree, please send an email to autocares@ruizmunoz.com

The current version of this privacy policy is the only one applicable while you use the website, until it is replaced by a new version.

For further information on personal data protection, please visit the website of the AEPD (Spanish Data Protection Agency): https://www.aepd.es

Data collection

Your data is collected by THE OWNER.
Personal data means any information relating to an identified or identifiable natural person (data subject). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

The data generally collected is: first name and surname, address, email address, telephone number, date of birth and payment details. Other types of data may be collected, in which case the User will be informed.

For what purpose is your personal data processed?

Any personal data collected will be used mainly by THE OWNER to manage its relationship with you, to offer you products and services in line with your interests, to improve your user experience and, where applicable, to handle your requests, enquiries or orders. A commercial profile will be created based on the information you provide. No automated decisions will be made on the basis of that profile.

The data provided will be kept for as long as the business relationship continues, unless the data subject requests its deletion, or for the years necessary to comply with legal obligations.

The data will be recorded in the customer file and its processing will be included in the record of processing activities that THE OWNER must keep (before 25 May 2018 it could also have been included in the personal data file registered with the AEPD or the competent body of the relevant Autonomous Community). The name of the file is: webruizmuñoz

What is the legal basis for processing your data?

The legal basis for processing your personal data is:

– The proper performance or fulfilment of the contract
– THE OWNER’s legitimate interest
– The user’s or customer’s consent to the processing of their data

To whom will the data be disclosed?

The User’s personal data may be disclosed to third parties contractually linked to THE OWNER in order to carry out the tasks necessary to manage their customer account, without the User’s authorisation being required.

Data may also be disclosed to the authorities if the User has acted contrary to the law or breached the Legal Notice.

The User’s data may be disclosed to other group companies, if any, for internal administrative purposes that could involve processing of that data.

The User’s personal data may be transferred to a third country or an international organisation, but the User must be informed when such a transfer is to take place, of its conditions and of the recipient.

Where certain data is mandatory to access specific features of the website, THE OWNER will indicate this when collecting the User’s data.

Cookies

When browsing this site, cookies from THE OWNER and/or third-party companies may be stored on your computer, tablet or mobile phone. On your first visit, an explanatory banner about the use of cookies will appear.
Consent given will be valid for thirteen months.

For more information, please see our Cookie Policy.

User rights

The User is informed of the possibility of exercising their rights of access, rectification, erasure and objection. Every person also has the right to restriction of processing, the right to object to the transfer of personal data provided to the data controller and the right to data portability.

The User may lodge a complaint with the AEPD (Spanish Data Protection Agency) or the competent body of the relevant Autonomous Community if they have not obtained a satisfactory response when exercising their rights, by sending a written complaint to it.

Unless the User objects by sending an email to autocares@ruizmunoz.com, their data may be used, where appropriate, to send commercial information from Autocares Ruiz Muñoz, S.L

The data provided will be kept for as long as the business relationship continues or for the years necessary to comply with legal obligations.

The User is responsible for ensuring that the information provided through this website is true, is answerable for the accuracy of all data provided and must keep it up to date so that it reflects their real situation. The User is responsible for any false or inaccurate information provided and for any damage, inconvenience or problems this may cause to Autocares Ruiz Muñoz, S.L. or third parties.

This information will be stored and managed with due confidentiality, applying the necessary IT security measures to prevent unauthorised access to or misuse, manipulation, deterioration or loss of your data.

However, the User should bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, it could be collected without consent and processed by unauthorised third parties.
Autocares Ruiz Muñoz, S.L. accepts no liability for the consequences such acts may have for the User if the information was published voluntarily.

You may access and exercise these rights by sending a signed written request to Crta. de Andalucía, Km 9, Building Todoparking, 28021 Madrid, Spain, enclosing a copy of your ID card or equivalent document.

The request may also be sent to the following email address: autocares@ruizmunoz.com

For your information, the Data Protection Officer is Olga Muñoz.

These requests will be handled within 1 month, which may be extended to 2 months if the complexity or number of requests so requires. This is without prejudice to the obligation to keep certain data under the law until any liabilities arising from the processing or, where applicable, from a contractual relationship have expired.

In addition, and in accordance with data protection regulations, users who so request may decide what happens to their data after their death.
This English version is provided for information purposes only. In the event of any discrepancy, the Spanish version shall prevail.